Privacy policy

Privacy Policy

Last updated: May 27, 2025

This Privacy Policy explains how Momount ("we", "us", "our") collects, uses and protects the personal data of users of https://momount.com ("the Site").

Personal data is processed in accordance with General Data Protection Regulation (GDPR), Estonian law, as well as local laws applicable in the countries where we operate (Poland, Denmark, Austria, Germany, Switzerland, France, Australia, Spain and Italy).

1. Data controller

Ecom Empire OÜ
Liimi tn 1b, Kristiine linnaosa,
Tallinn, Harju maakond, 10621, Estonia
Registration number: 16494984
E-mail: contact@momount.com
Website: https://momount.com

2. Data we collect

  • Identification data: surname, first name ;
  • Contact data: e-mail address, telephone number;
  • Address data: delivery and billing addresses;
  • Order data: products purchased, purchase history;
  • Payment data (processed exclusively by payment service providers);
  • Technical data: IP address, browser, device, cookies, analytical data.

3. Purposes of processing

  • Order processing and fulfillment;
  • Delivery of products to countries served;
  • Customer service management, returns and complaints;
  • Sending notifications and order confirmations;
  • Site operation, optimization and security;
  • Statistics and analysis;
  • Marketing (only with the user's consent).

4. Legal basis for processing

  • Contract performance - art. 6(1)(b) RGPD ;
  • Legal obligation - art. 6(1)(c) RGPD;
  • Legitimate interest - art. 6(1)(f) RGPD (security, fraud, service improvement) ;
  • Consent - art. 6(1)(a) RGPD (marketing, non-essential cookies).

5. Data retention period

  • Order-related data: 5 years (accounting obligations) ;
  • Marketing data: until withdrawal of consent ;
  • Contact data (support): until the request has been fully processed ;
  • Cookies: according to the duration defined in the Cookies Policy.

6. Sharing personal data

Data is only shared with service providers necessary for the performance of services:

  • Shopify - site hosting and technical processing;
  • Carriers (DHL, DPD, InPost and local carriers depending on country) - delivery;
  • Payment providers : Apple Pay, PayPal, Klarna, BLIK, Visa, Mastercard, Shop Pay, P24, MobilePay, Cartes Bancaires, American Express, EPS ;
  • Marketing and analytical tools : Google Analytics, Meta, Klaviyo.

No data is sold to third parties.

7. Users' rights

In accordance with the RGPD, every user has the following rights:

  • Right of access ;
  • Right of rectification;
  • Right to erasure;
  • Right to limitation of processing;
  • Right to object;
  • Right to portability;
  • Right to withdraw consent at any time;
  • Right to lodge a complaint with the supervisory authority in your country.

8. Cookies

Information on the use of cookies is detailed in our Cookies Policy.

9. Data security

The site uses security technologies that comply with international standards: SSL encryption, restricted access to data, system monitoring and internal security procedures.

10. Transfer of data outside the EEA

Certain data may be transferred outside the European Economic Area (e.g. Shopify, analytical tools or e-mailing). Such transfers are carried out in accordance with standard contractual clauses approved by the European Commission.

11. Contact

E-mail: contact@momount.com
Telephone: +33 9 72 20 09 24
Address: Liimi tn 1b, Kristiine linnaosa, Tallinn, Estonia

12. Changes to the Privacy Policy

The Policy may be modified to ensure compliance with applicable laws. Any updates will be posted on this page.