Privacy Policy

Privacy Policy

Last updated: May 27, 2025

This Privacy Policy explains how Momount ("we", "our") collects, uses, and protects the personal data of users of the website momount.com ("the Site").

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR), Estonian law, and applicable local laws in the countries where we operate (France, Poland, Denmark, Spain, Italy, and the United States).

1. Data Controller

Ecom Empire OÜ
Liimi tn 1b, Kristiine linnaosa,
Tallinn, Harju maakond, 10621, Estonia
Registration number: 16494984
Email: contact@momount.com
Website: momount.com

2. Data We Collect

  • Identification data: first name, last name;
  • Contact data: email address, phone number;
  • Address data: shipping and billing addresses;
  • Order data: products purchased, purchase history;
  • Payment data (processed exclusively by payment service providers);
  • Technical data: IP address, browser, device, cookies, analytics data.

3. Purposes of Processing

  • Processing and executing orders;
  • Delivering products to served countries;
  • Managing customer service, returns, and complaints;
  • Sending notifications and order confirmations;
  • Site operation, optimization, and security;
  • Statistics and analytics;
  • Marketing (only with user consent).

4. Legal Basis for Processing

  • Contract performance – art. 6(1)(b) GDPR;
  • Legal obligation – art. 6(1)(c) GDPR;
  • Legitimate interest – art. 6(1)(f) GDPR (security, fraud prevention, service improvement);
  • Consent – art. 6(1)(a) GDPR (marketing, non-essential cookies).

5. Data Retention Period

  • Order-related data: 5 years (accounting requirements);
  • Marketing data: until consent is withdrawn;
  • Contact data (support): until the request is fully processed;
  • Cookies: according to the duration defined in the Cookie Policy.

6. Sharing of Personal Data

Data is shared only with service providers necessary for service delivery:

  • Shopify – website hosting and technical processing;
  • Carriers (DHL, DPD, InPost, and local carriers by country) – delivery;
  • Payment service providers: Visa, Mastercard, American Express, Cartes Bancaires, PayPal, Apple Pay, Google Pay, Shop Pay, BLIK, MobilePay;
  • Marketing and analytics tools: Google Analytics, Meta, Klaviyo.

No data is sold to third parties.

7. User Rights

In accordance with the GDPR, all users have the following rights:

  • Right of access;
  • Right of rectification;
  • Right to erasure;
  • Right to restrict processing;
  • Right to object;
  • Right to data portability;
  • Right to withdraw consent at any time;
  • Right to lodge a complaint with the supervisory authority of your country.

8. Cookies

Information regarding the use of cookies is detailed in our Cookie Policy.

9. Data Security

The site uses security technologies compliant with international standards: SSL encryption, restricted data access, system monitoring, and internal security procedures.

10. Transfer of Data Outside the EEA

Some data may be transferred outside the European Economic Area (e.g., Shopify, analytics tools, or email services). These transfers are carried out in accordance with standard contractual clauses approved by the European Commission.

11. Contact

Email: contact@momount.com
Phone: +33 9 72 20 09 24
Address: Liimi tn 1b, Kristiine linnaosa, Tallinn, Estonia

12. Privacy Policy Modifications

The Policy may be modified to ensure compliance with applicable laws. Any updates will be published on this page.